No student may register for a future academic term who has a prior unsettled indebtedness to the College. A prior unsettled indebtedness occurs the first day following the official end of a semester for any amount greater than $0. This ‘registration hold’ will remain in place until the indebtedness is paid in full, the student enters into a payment plan, or is approved for the Second Chance Scholarship Program. During the period in which the indebtedness remains unsettled, unofficial and official transcripts can be issued, however, diplomas and certificates may be withheld. Diplomas or certificates that have been withheld due to indebtedness may be released upon payment in full.

Indebtedness may include tuition and fees, library and parking charges, or any other charges incurred by the student and owed to the College.

Student indebtedness, regardless of amount, may be turned over to a collection agency if after one year the indebtedness remains outstanding. However, the indebtedness will only be reported to credit reporting agencies as permitted by federal law.

If a student has previously been denied a transcript, he/she may request it from the DACC website at https://dacc.edu/request-transcript.

If a student has a complaint pertaining to a diploma being withheld, he/she should contact Dr. Carl
Bridges, Provost, at 217-443-8771 or c.bridges@dacc.edu . A student may also file that complaint with
the Illinois Attorney General. The website to file a complaint with the Illinois Attorney General is
https://illinoisattorneygeneral.gov/File-A-Complaint.