Online Learning Services


Technical Assistance/Orientation Questions:  217-443-8885 or 217-443-8723
In-person Assistance:  Lincoln Hall, Room 115

Blackboard Assistance:

  • email:
  • phone: (217) 443-8885 or (217) 443-8723

BlackBoard Technical Support Request Form

Fill Out The Form

This support request is intended for submission of technical problems related to online learning issues-not personal computer support issues. It will be sent to the online services department and when received, the support team will contact you through the provided e-mail address in this form.

If you need to retrieve your Student User ID and Password, please visit:

Please provide as much information as possible and be sure to check your e-mail address is listed correctly.

DACC Website Issues

Report issues with the website

  • missing documents
  • missing images
  • broken links