Student Complaints/Grievances and Resolution Procedures

Student Complaints/Grievances and Resolution Procedures

When a student of the DACC community experiences a situation or a conflict in which the student thinks his/her rights have not been fully recognized or have been compromised in some manner, the student may resolve the conflict or his/her perceived grievance by following the College's process for the resolution of grievances. Grievances may be resolved on an informal basis or on a formal basis. Every attempt will be made to resolve grievances at the point of origin on an informal basis. The complete process with respect to Student Complaint/Grievances and Resolution Procedures is available on our website at www.dacc.edu/complaint-procedures or the website contains an online complaint form or from the Dean of Student Services.